Kurs 16472 - e-Business Part 6: Working with Employees
Ziele- Identify the key issues involved in establishing effective communication within an organization. - Identify the guidelines for an effective employee communications policy. - Identify guidelines relating to employee privacy in the workplace. - Identify features of an intranet that facilitate the exchange of information within an organization. - Identify the benefits of an intranet for organizational decision-making. - Identify the benefits of an intranet for departments within an organization. - Identify the role of knowledge management applications in the development of business strategies. - Identify features of knowledge management. - Identify ways knowledge management uses e-Business technology to market to consumer devices.
AnforderungenTechnical Manager, Business Manager, Project Managers who have an understanding of business principles and knowledge of how to use a browser. The sixth course in the e-Business curriculum focuses on how to use an e-Business environment to better manage, communicate with and empower the organization's employees.
TitelKurs 16472 - e-Business Part 6: Working with Employees
InhaltCourse Description
This course covers establishing acceptable use policies, email etiquette, company-employee communication and employee-employee communication. Finally, it needs to cover guidelines for building the Intranet and establishing document sharing.
Deployment Options
Self-Study
Objectives
Unit 1: Communication 2 hours
- Identify the key issues involved in establishing effective communication within an organization.
- Identify the guidelines for an effective employee communications policy.
- Identify guidelines relating to employee privacy in the workplace.
- Identify the impact on company resources of providing Internet and e-mail access to employees.
- Identify how to encourage appropriate email etiquette within organizations.
- Identify the guidelines for structuring your information.
- Identify the guidelines for allocating appropriate access levels.
- Identify the activities involved in managing an intranet.
Unit 2: Intranet in e-Business 3 hours
- Identify features of an intranet that facilitate the exchange of information within an organization.
- Identify the benefits of an intranet for organizational decision-making.
- Identify the benefits of an intranet for departments within an organization.
- Identify the key business factors involved in creating a successful intranet.
- Identify proactive policies for implementing an organization's intranet.
- Identify the benefits of the successful implementation of an intranet to an organization.
- Identify the hardware considerations that are needed when installing a new intranet.
- Identify the components of a Local Area Network (LAN).
- Identify the guidelines for expanding your intranet successfully.
- Identify the products available for setting up an Intranet.
- Identify the benefits of a Web-centric intranet.
- Identify the potential drawbacks of a Web-centric intranet.
- Match the different types of servers used in an intranet with their functions.
- Match technologies with their value-added functionality on an intranet.
Unit 3: Knowledge Management 1 hour
- Identify the role of knowledge management applications in the development of business strategies.
- Identify features of knowledge management.
- Identify ways knowledge management uses e-Business technology to market to consumer devices.
- Identify the benefits of customer relationship management (CRM) Decision Support Systems (DSS) to e-Business.
- Identify the benefits of Supply Chain Decision Support Systems (DSS) applications.
- Identify the features of Remote Performance Monitoring.
- Identify the benefits of interactive what-if scenario analysis.
- Identify effective knowledge management techniques.
- Identify the developments that are driving the knowledge management applications market.
- Identify the guidelines for setting up the knowledge management framework for your organization.
- Identify the features of a data warehouse.
- Identify the capabilities of Online Analytical Processing (OLAP).
- Identify the phases in the roll out of knowledge management applications.
Course Access
Each student has access to the course for a period of 6 months from the day of enrollment in the course.
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